Choose the right questions to ask before you hire a moving company.


Do you work directly for the mover or are you a broker?

Brokers are great with assisting individual’s pair up with the right long distance moving company. However, brokers cannot give a binding estimate and they are not responsible for any loss or damaged belongings.

Does the moving company giving binding or “not to exceed” quotes?

Typically, over the phone you will receive a quote for an hourly rate based on the number of movers you will need for your particular move. A moving company may provide you with a “not to exceed” quote after reviewing your home and belongings in person.

Does this binding quote include any “hidden” charges?

For example – fuel cost, storage fees, appliance charges, and overnight parking charges etc. Most of these charges only apply to long distance moves, but be sure to ask these questions to avoid any surprises.

Will my items be transferred on a long-distance move?

Some long-distance moves may require that your items be moved from one truck to another. Be sure to ask if this process will be occurring with your belongings. A transfer increases the chance of any damage to occur.

What type of insurance is included in my quote? Do you offer additional insurance?

Typically moving companies have a standard insurance of 60 cents per pound. However, if you would like additional insurance, most moving companies offer such coverage at a low rate or you may consult a 3rd party insurance company for the additional coverage.

What forms of payment do you accept?

We recommend that you avoid moving companies that ONLY accept cash as payment. Most companies that have a merchant account will accept credit cards. Ask before scheduling your move!


Tips for Moving Electronicsmoving electronics

Electronics can be some of the most expensive (and important!) items you will move when moving day arrives. Here are a few tips that can give you the confidence that your beloved electronics will not be damaged on moving day:

1-      If possible, packing electronic items in their original box or packaging is always ideal. Most people do not hang on to the boxes their electronics come in, but if you do happen to have them, original packaging is a great way to pack them for a move.

2-      Take pictures. After moving everything into your new home, you will have to face the task of plugging all of your electronics in, hopefully correctly, so that they work. Taking a picture of the back and side of the television or computer can be a huge help. Having a picture of which cord gets plugged into which port can make it much easier/faster to hook everything back up the correct way.

3-      Once you remove all cords, use a twist tie to secure them so they do not unravel during the transport. Once all cords from each device have been removed, place them in gallon size Ziploc bags, and label each bag with a permanent marker. This will ensure that each bag will be placed with its correct device, and that all cords for each device will not get mixed together during the move.

4-      Packing popcorn and bubble wrap are extremely helpful when moving electronics. Some smaller devices such as printers, laptops and desktop computers can be pack in boxes, filled with bubble wrap and taped off. The bubble wrap or packing popcorn will protect the device from banging against anything that could damage the surface while in the box. Remember to always use a permanent marker to label “Fragile” or ”Electronics enclosed” on each box. Also, “this end up” is a good label to place on a box that you do not want to be tipped over or flipped upside down. This will give the movers the knowledge to handle these specific boxes with extra care.

5-      For printers, scanners, fax machines, always remove the ink cartridges before packing them for a move. Place the ink cartridges in a sealed Ziploc bag, in case they were to spill or leak.

6-      It is always a good idea to create an inventory list of all electronic items that will be moved from one place to the next. When doing this, it is also good to include the serial numbers of each item on the list.

By keeping these 6 tips in mind, you should be able to move your electronics successfully, with ease, on moving day!


Changing your Car Registration/Address Informationdmv


Upon moving, changing and updating your car registration and address information is one of the most common forgotten steps. You will need to go to your local Department of Motor Vehicles in order to change your address, update your car registrations, and get a new drivers license. These 4 tips will make this process go smoothly:

1-      Get online or call the DMV to determine the required information to bring on the day you go in to make changes. Different states and cities require different documentation, such as social security card, birth certificate, and/or documentation of your new residence. You may also want to ask them what the best time of day to come is, that way you avoid waiting in long lines.

2-      Be sure to fill out a change of address form with the post office. Your old address will continue to receive your mail unless one of these forms is completed. By completing this document, your mail will be forwarded back to the sender, supplying them with your new/current address, and then will be forwarded to you.

3-      Check the deadlines in your new state of residence for having all information updated. Some states require new information to be updated within 10 days of moving there, while other states have a longer grace period. It is important to know which rules to follow, in order to avoid any late fees.

4-      If your move is after a new marriage, be sure to bring all documents proving your new name change. Your social security card and marriage license are two documents you will want to bring with you to the DMV.


These tips will help to ensure that once you move to your new state of residence, all of your personal information regarding your address and license information will be up to date.


How to prepare your garage for your move –images

Your garage may be used as your work out room, storage area, 
work room, etc. Therefore it may seem overwhelming when it is 
time to prepare all your things for your move. Although it may 
seem overwhelming, there are effect and efficient ways to go 
about packing and organizing your garage/storage space. 

Begin by properly discarding of non-shippable items. This includes 
all chemical items, such as oil, gas, fertilizers, pesticides, etc. Be 
sure to follow all regulations when discarding these items. These 
items cannot just be thrown in the garbage. Follow up with your 
local poison control center for proper rules and regulations for 
discarding these items. 

Next, be sure to obtain the proper packing tools prior to beginning 
this process. Proper tools will include strong cardboard boxes 
and/or plastic totes of multiple sizes, newsprint and/or packing 
paper, zip ties or twine to bundle items together and packing tape 
to seal the boxes. Also, you will want to be sure to properly label 
the boxes so it will be easier to unpack at your new location. 

Start by grouping items together that are similar in size, long-
handled tools, short handled tools, etc. Long handled garden tools, 
such as rakes, garden hoe’s, brooms, mops, etc. These can be 
securely kept together by simply putting a zip tie around the 
handles, to create a bundle. This method will prevent any of these 
items to be left behind or become a lose item that can easily be 
misplaced. Having these items already together will make it easy 
for the movers to bundle these items in a moving pad. 

If you have hand tools, you may keep them inside their current 
tool box. However, you will want to fill the empty space in the tool 
box with crushed paper to prevent them from sliding around in the 
tool box. You will also want to secure any lock and drawers that 
are on the tool box, this will prevent the drawers from opening 
and spilling all the contents in the moving truck. 

Preparing your larger tools and lawn items will be a little bit more 
detailed preparation. You may want to consult the user guide for 
information on moving these items. Larger items include, lawn 
mowers, gas leaf blowers,  snow blowers, etc. These items you 
need to pay close attention to as you will need to completely drain 
all gas and oil from them prior to the move. The user guide will 
guide you on the proper steps to draining the tools. This step is 
extremely important as it will be a very dangerous situation if they 
are not drained completely and properly. After they are drained, 
properly dispose the contents as you do all other chemicals that 
you cannot move. 



How to move your large couch – 

If you are moving from a larger home to smaller home, or if the large couch_2
doorways are simply not as large in your new home, this may 
cause issues in moving your large couch. If you know that your 
couch is larger than a normal size couch, be prepared for a more 
difficult move. The first step is to measure the couch, height, 
length and depth. Next you will need to measure the doorways in 
the old and new home. If the doorways in the current home are 
not large enough to move the couch through, you will need to 
consider other options. If you’re moving out of an apartment or 
condominium, another option can be, to move the couch off of the 
balcony.Although this is seems like a crazy idea, it is very feasible 
with the proper tools and proper assistance. This first step to 
complete this task is to obtain the proper tools from your local 
moving supply store.
The proper tools consist of –Moving blankets (to wrap the couch)
Twine or Packing tape (to secure moving blankets)
large couch
Rope (strong enough to hold the weight of the couch)
2 pieces of rope, twice in length of the height of the balcony 
2 pieces of rope, to use to guide the couch down 
Plenty of physical assistance

Before you begin this process, the first thing to be sure of, is that 
the railings is strong enough and secure enough to uphold the 
weight of the couch. Tightly secure two ropes to the railing and 
hang them down over the balcony, tie two ropes securely around 
the couch as guiding ropes. There should be at least two movers 
on the balcony holding the guiding ropes and two movers on the 
ground to secure the loose ropes from swinging. However, do not 
pull the ropes tight as this will add downward pressure to the 
movers on the balcony. Hoist the couch up on the balcony and 
slowly guide it down the ropes, using the guiding ropes to assure 
that it will not slide down to fast. Taking the proper steps will help 
to assure a successful move of your large couch from your 
apartment or balcony.



Moving Trucks – Choosing the right size for your move

Decisions, decisions? Choosing a moving truck can be an essential Trucks
part to assuring an efficient and effective move.  It is important to 
make an educated decision when choosing the size of your moving 
truck. The most essential question to ask yourself when making 
this decision is, how much stuff do you have? You can figure this 
out with one of the following two methods. 

Square footage: 

Begin by making a list of all your large furniture items. You will 
want to list any items that will not fit in a box for the move. 
Including but not limited to, beds, couches, dining room sets, 
armoires, etc. The general rule to use for this method is to allow 
150 – 200 cubic feet per truck space for each fully furnished room. 
Also, there is an online calculator resource that is a great tool to 
use. Input your information in to the calculator and it will provide 
you with an estimated number of cubic feet that you will need for 
your moving truck. 

Number of rooms: 

Estimating by number of rooms is probably the simplest way to 
determine what size that you will need. The moving company may 
provide you with a general estimate for each room, however keep 
in mind that this is only a general estimate. These estimates will 
be based off of how much furniture is “typically” in a specific 
room.The prices will vary by the amount of furniture in each room.
Cargo van to 10 HYPERLINK 
truck: studio apartment

12- to 15-foot truck: three rooms or less
20-foot truck: four or five rooms
24-26-foot truck: six, seven or eight rooms



Movers Liability and Insurance

Properly protecting your belongings during your move is essential. 

If you are a current home owner, you may want to contact your 

homeowners insurance to ask if there is coverage that they can 

offer for your move. If you are not currently a homeowner, don’t 

worry, there are many other coverage options available to protect your belongings during the move.

We recommend that you receive at least two quotes from two separate reputable insurance companies that provide

movers insurance. Here are some questions you may want to keep in mind while asking for a quote. 

What is the process to file a claim?
The difference between the minimum and maximum policies?
What items are or are not covered under each policy?
What are premium costs?
What are the deductibles? 
What type of limitations do you have?

                                              Movers Valuation Plans

Basic Coverage

The basic coverage is included in the mover’s rate. This is the most basic and minimal coverage that you can have

during your move.Basic coverage is .60 cents per pound, per article. If there is an item lost, we will multiply

the weight of the item (including the weight of the box) by .60 cents.  This will be the amount that is paid out

to you for the loss of the item.( I.e. .60 cents X y pounds)

Actual Cash Value Coverage:

This protection is not included in the rate by the moving company.They may add this charge to the agreement

prior to you signing the document.Purchasing this coverage will ensure that they will pay you a fair market value

up to the actual value that you declare. 

Full Value Coverage:

The full value coverage provides the best protection for your belongings. This protection plan covers all items

at full value including actual replacement value for your lost or damaged items.There may be deductibles

for damaged items but not items lost by the carrier. The full value coverage will be an additional charge

to your agreement. However, it will be stated as such on your agreement prior to you signing it. 



Packing Instructions – Simple guidelines to efficient packingBoxes packed

Although Simi Valley Movers provides packing services

through our company, we realize that somecustomers

may want to pack themselves.However, proper steps

need to be taken when packing your belongings to assure

safe and efficient packing.

** You should be aware that if there are any damages

to your household items after you have packed them

and we have moved them, you will need to prove that

the damage occurred due to negligent handling andnot improper packing technique.

This should be recorded and documented prior to the move. Any damages occurred

while Simi Valley Movers pack your items or move them, will need to have a claim

filed for that item. 

Proper Packing Materials:

Variety of boxes, sizes and shapes
Bubble Wrap (wrap fragile items)
Packing Tape 
Permanent Markers (label boxes)
Packing labels 

Proper Packing Techniques:  

Packing one room at a time eliminates time and frustration. 
Label each box according to which room it belongs for the new location.
Keep the packed boxes at reasonable weight. The box needs to be
durable enough to sustain the weight inside.
Never pack any hazardous materials (HAZMAT) these items should be
disposed of by professionals.
Use proper packing materials when packing fragile and/or high value items.
NEVER pack any flammable items such as, matches, fireworks, flares etc.  
DO NOT ship any valuables such as jewelry, birth certificates, social security cards,
auto titles, etc. (carry these items with you during the move) 

In conclusion, if you wish to pack your own household items, use these helpful hints

as a guideline. Also, remember that Simi Valley Movers offer packing services as

well if you are unable to do so yourself. Please ask for a quote including our

packing services. We will handle your personal belongings with extreme

diligence and care! 


Moving Terminology


To help you better understand terms and conditions section of your moving contract we are providing you with a short list of moving dictionary.

- Accessorial (Additional) Services - These are services Packing, Unpacking, Appliance servicing (connecting/reconnecting), etc.

- Advanced Charges - These are services performed by someone other than the mover. (Craftsman for wooden crates), other professional. Mover pays for these services and adds fees in your contract.

- Bill of Lading the contract for transportation and receipt for your goods.

- Carrier - Mover transporting your goods.

- Cash on Delivery (COD) - This means payment is required at the time of delivery, at home or warehouse.

- Expedited Service - This is an arrangement made with mover (long distance) by a set date in exchange for charges based on higher minimum weight.

- Flight Charge - A charge for carrying items up and/or down stairs (long distance only).

- Guaranteed Pick up and Delivery Service - Guaranteed dates of pick up and delivery (long distance moves), mover will provide reimbursement for delays. This premium service has higher tariff or higher minimum wight requirements.

- High value article (Article of extraordinary value) - Items valued at more than $100 per pound, or $220 per kg.

- Household Goods - in connection with moving means personal property used, or to be used, in a dwelling. You must request these items to be transported and pay mover for the transportation charges.

- Inventory - a detailed descriptive list of customer's household goods showing the number and the condition of the item.

- Long Carry - A charge for carrying article excessive distance between the truck and the residence. (Long distance moves only).

- Mover - A motor carrier engaged in the transportation of household goods.

- Order for Service - A document authorizing your mover to transport your goods.

- Pick up and delivery charges - Separate transportation charges applicable for transporting your shipment between short term storage and your residence.

- Reasonable Dispatch - The performance of transportation and delivery on the dates agreed upon by you and your mover and shown on your contract "order for service".

- Shuttle Service - A use of smaller truck to provide service to residence not accessible by mover's regular truck.

- Storage In Transit (SIT) - A temporary storage of your shipment, pending further transportation, with or with out notification to customer. If customer can not accept shipment on the agreed date, mover can place goods into warehouse (with out notification). In this case customer is responsible for SIT charges, as well as warehouse handling, and final delivery charges.

- Tariff - An issuance containing rates, rules, regulations, classifications or other provisions. California issued a Max 4 tariff for moves with in the state (contains of maximum rate, which movers can not exceed). Federal Department of Transportation, for moves across state lines, requires movers to post tariff. The tariff must contain 3 (three) specific items. First, description of services offered to public. Second, the specific applicable rates, (or basis for calculating rates), and service terms for services offered to public. Third, has to be arranged to that customer can determine the rates for services applicable to their shipment.

- Valuation - the degree of worth of the shipment. The valuation charge compensates a mover for assuming a greater degree of liability than is provided in base transportation charges.

- Warehouse handling - A charge may be applicable every time SIT service is provided. This charge compensates the mover for physical labor of placing shipment into storage and than taking it out.



Articles of Extraordinary Value

Valuable Articles

When you are planning a local or long distance relocation of household goods keep in mind that your moving company is experienced at relocation of furniture, small and large appliances, electronics, home office equipment, kitchen and dining goods. Most of the time they handle relocation of used household goods.

If you own and must relocate such items as art work, collectibles, antique furniture and other items of high value - you must submit a list of those items with the description of each items and their value, separately, as well as fill out a section of Articles of Extraordinary Value on the shipping document (bill of lading).

High-Value Article - these are items included in a shipment valued at more than $100.00 per pound ($220.00 per kilogram).

Your mover is liable for loss of, or damage to, any household goods to the extent provided in the Transportation Board's Released Rates Order.

All moving companies are required to assume liability for the value of the goods transported. However, there are different levels of liability, and you should be aware of the amount of protection provided and the charges for each option. Ask you mover for their Full Value Protection (FVP) and the Rates and Deductibles that may be associated with them.

Under the FVP level of liability, movers are permitted to limit their liability for loss or damage to articles of extraordinary value, unless you specifically list these articles on the shipping documents.

If it is possible you should try to keep cash, valuable papers, jewelry, etc. with you at all times and out of reach of others, however if this is not possible make sure to study your responsibility of this provision carefully and make the necessary declarations.

This is the Section on the Moving Contract that has to be filled out. If you have more than 6 items please provide a separate list. Make sure you and the mover sign it, and get to keep a copy for yourself, until the delivery has been made.

Article Exraordinary_v_001

Here is the Declaration of Value Section

Articles of_highvalue_001

Here is the Terms and Conditions from the back of the moving contract. We highlighted the area pertaining to Articles of Extraordinary Value.

Terms and_Cond_001

Terms and_Cond_001_5

Terms and_Cond_001_3

Terms and_Cond_001_7




Filing a Claim


Obviously, your movers will do everything in there power to protect your goods, they will disassemble your furniture, wrap it in blankets and other packing materials. However, despite their best efforts the items are sometimes get lost or destroyed during a move.

You should file a claim as soon as possible. If you file to file a claim within 9 months, your mover may not be required to accept your claim. If you institute a court action and win, you may be entitled to attorney's fees. If you submitted your claim to the mover within 120 days after delivery or the date delivery is scheduled (whichever is later); and (1) the mover did not advise you of the availability of arbitration program as a means of resolving disputes; (2) a decision was not rendered through arbitration within the time required by law; or (3) you are instituting a court option to enforce an arbitration decision with which the mover has not complied.

In addition to any money you can recover from your mover to compensate for lost or destroyed articles, you may also recover the transportation charges represented by the portion of the shipment lost or destroyed. Your mover may disregard this paragraph if loss or damage was due an act or omission by you. Your mover may require you to pay any specific valuation charge due.

Your mover is forbidden from collecting, or requiring you to pay, any freight charges when your household goods shipment is totally lost or destroyed in transit, unless the loss or destruction was due to an act or omission by you.



Terms and Conditions

Terms and conditions of a contract between the mover and the customer are most vital information that every customer must be familiar with. However, terms and conditions are located on the back of the bill of lading and is printed in hard to see small print. Even though movers provide their customers with a copy of bill of lading, majority of customers don't check the back side and actually don't read the terms and conditions section.

Terms and Conditions describe:

  • Moving Company's liability over the shipment,
  • Shipper's rights and responsibilities.

Below we have a copy of the Terms and Conditions, scanned from the bill of lading.

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Moving Motorcycles


There are three ways to transport motorcycles

  1. Ride it to your new destination

  3. Rent a specialized motorcycle trailer

  5. Let your movers handle it, transporting it inside with your household goods

Riding your motorcycle is the preferred way of transportation. Especially, if your destination does not involve any off-road or the destination is not too far from your original location. When moving out of state or to destinations of over 250 miles, riding a motorcycle may not be the easiest way of transportation.

Trailer cycle1

Transportation inside of a specialty trailer is the second best choice for moving your motorcycle. You can rent a good quality motorcycle trailer from a number of places, one of which is uhaul, or you can purchase a good quality trailer for just under $1,000 and have it customized for your bike.

When using a trailer to transport your motorcycle you must follow some basic directions. 1) Load your bike onto the trailer front-end first. 2) Tie it down with special straps. 3) Have the front wheel pressed tight to the front tire locator. 4) Crisscross tie-down straps placing cloth underneath the place where straps hold your motorcycle. 5) The tension applied by your tie-downs by lowering front suspension down 25% to 33% of the available travel. This will keep your motorcycle secure, while your trailer is going over any pot holes or bumps. 6) Strap the back wheel of your motorcycle in the similar manner as front, preventing it from swaying the back end of the motorcycle while the trailer is making turns.

Movers will transport your motorcycle in a regular box truck or trailer designed to transport household goods. Make sure that your movers have experience transporting motorcycles, as well as the insurance options they may offer, for any motorcycle related damages. An experienced mover will place your motorcycle at the very end of the load for two reasons. 1st your furniture and boxes will not surround your bike and keep it independently secured inside the box or trailer. 2nd the movers will have to stop after first 10 to 15 minutes of the ride to adjust the straps securing your motorcycle in place.

Inside a regular box or trailer your motorcycle will be secured to the side of the box. This means that one side of your motorcycle will be next to the wall of the box. The movers should create a thick padding between your bike and the wall, usually they use regular moving blankets. As many as half a dozen for the front and the back end.




Inventory Allstate

Movers are required to take inventory of the customers goods at any time the delivery will not be made the same day. During local moves with a distance of under 100 miles, and delivery to be made on the same day as pick up, the movers are not required to inventory customer's items. The customer can request movers to inventory their shipment, however local moves are charge hourly and inventorying shipment will add extra time which will be added to the total cost of relocation. Most customer choose to simply follow the moving truck in route to their new location. Some customers have asked us if they can lock the gate of the truck with their own locks. This option is not available, as the truck can be pulled over by highway patrol for a random inspection, and the driver must provide officers with access to the truck. If the driver can not open the truck's gates the officers can impound the truck for complete inspection. Once the truck is police's position, they will cut off the locks and can request movers to off load the entire shipment, and cite the driver for not complying with the officers request in the first place.


Movers will inventory the shipment as part of their job's requirement with out additional cost to the shipper, in case of long distance delivery which will be held on the truck for over day, or the shipment is taken to mover's warehouse for storage.

If your mover/driver refuses to inventory your shipment, you should report this to the moving company. In case the moving company refuses to inventory your shipment, consider finding a different mover. In case there is no other mover available to be hired, you need to take a detailed inventory of your shipment yourself. Your goal is to list every item and its condition before loading it on the truck.

Each inventory form must have your name, the name of the moving company, write down the trucks description and its license plate number, driver's information, your pickup and delivery addresses, every item of your shipment and description of the items condition. All forms must be signed by both you - the shipper and the mover/driver. Keep the original copies of the forms you created and give the copies to the driver. If the driver/mover writes the inventory, he get's to keep the original and will provide you with it's copies. Make sure that you agree with the movers description of your articles condition. If you disagree with it, make a note on the original forms.

At delivery

If there are items missing or damaged, your subsequent ability to dispute the items lost or damaged may depend on your notations on the inventory forms.

The copies of inventory forms must be attached together with bill of lading as an integral part of the moving contract.

Just having the notes on your inventory forms does not necessary guarantee receiving the disputed amount for damaged or lost items. The shipper/customer must file an official claim with the moving company. Do not take the word of the driver promising you "not to worry, that he will take care of everything himself". Make sure to take pictures of damaged items and the condition of the box they arrived in and amount of padding inside the box. If you packed the boxes yourself the burden of proving that the items were properly protected will fall on you.

Insurance companies prefer professional movers to protect your valuables. We recommend our customers (if they are on budget) to pack all the non-breakables, and items of lesser value and leave the most valuable articles to be packed by our movers.



Hazardous Materials

Hazardous Materials1

One of the first rules you need to know when preparing to move is to have a clear understanding of the items which movers are not allowed to transport with household goods.

To keep the shipment safe in transit, the state and federal laws have an number of items that are considered hazardous and are illegal to be transported.


Some of the materials most common to household use are indicated below:

A. Combustible Liquids:

    Alcohol (Rubbing);

    Lubricants (Motor Oil);

    Anti-Freeze Compounds.

B. Corrosives:


    Drain Cleaner;

    Photographic Acid (used in developing film);


    Batteries (wet or dry);

    Water Purinfying Agents (used in swimming pools);

C. Exposives:

    Fire Works;

    Small Fire Arems Ammunition

    Flash Bulbs.

D. Flammables:

    Lighter Fluid;


    Wood Oil Stains;

    Petrol - Chemical Based Garden Spray;

    Paint or Varnish;

    Paint or Varnish Removers;

    Butane or Propane or Gasoline Garden Equipment;

    Signal Flares;

    Charcoal Briquettes.

E. Compressed Gasses:

    Aerosol Cans;

    Fire Extinguishers;

    Scuba Diving Tanks.

If you have any questions please contact mover's office. We would be happy to go over your options with you.



Moving Appliances

Appliances need to be cleaned and serviced before the move date to guarantee safe transportation.

Main image

Here are a few tips.

Moving appliances from one home to another requires a great deal of preparation.

Movers' responsibility

Movers are supposed to do the heavy work - the actual transporting of the appliances from client's home into the truck and then safely out of the truck into the new residence. Our movers will do anything possible to ensure that appliance gets to its destination safely.

However, the preparation of major appliances and other home furnishings is an important activity for you to schedule. Some of it needs to begin days before the actual move day.

Owners' Responsibility

These preparations must be done by the customer, a professional technician, or moving company can set up their partner (Reputable Appliance Tech.) who will do it, in any case let your mover know which of these options you prefer ahead of time.

Preparing appliances to withstand handling during transit or while in storage.

This process can include bracing a washer tub, disconnecting an ice maker, capping off a gas line, and special handling of satellite dish components.

Most Movers do not:

o Disconnect appliances (ice maker, washer, dryer, etc.) or reconnect them in the new residence;

o Disconnect utilities;

o Repair appliances;

o Remove or install window air conditioners or television and radio antennas;

o Perform wiring, plumbing, electrical or carpentry services.



• Use mild detergent to wipe off the exterior finish.

• Before cleaning the interior, dispose of perishables and unplug the power cord.

• Wash removable parts such as shelves and drawers with a mild detergent or in a solution of warm water and baking soda (about one tablespoon. of baking soda to one quart of water). Ice trays and ice storage bins should be washed in lukewarm water only.

• Wash the interior walls and any non-removable parts with a mild detergent or baking soda solution.

• Leave the door open for at least 24 hours. Allowing all moisture to evaporate. If your refrigerator is not a frost-free model, allow extra time to complete defrosting and drying.

• Secure all loose plastic parts.

• Glass shelves should be removed, cleaned and carefully packed in a carton for protection during transit.

• Be sure the appliance is totally empty and clean. A refrigerator which is not cleaned before transit can develop an unpleasant, permanent odor, making the appliance unusable at destination.

• After cleaning, place an odor and mildew preventative in your refrigerator.

• At the bottom of the refrigerator, remove the base covering and vacuum the condenser or compressor.

• Empty and clean the evaporator pan; allow time for it to dry.


• Turn off the water and disconnect the water line if you have a cold water dispenser or automatic ice maker. You should also empty the water reservoir.

• If your refrigerator is an older model, you may need to have the motor or compressor bolted down. The majority of refrigerators now are sealed units that do not require this service.

• At destination, do not operate the refrigerator for at least 24 hours after delivery. This allows the oil time to settle, preventing possible damage to the compressor.

• Ice makers and water dispensers must be connected to a water line. Installation service or parts can be obtained from an authorized dealer. Copper tubing, a shut-off valve and fittings may be required. Once the ice maker is in service, dispose of the first few batches of ice because of possible impurities from opening a water line.



• Use appliance cleaner to wipe off the exterior.

• On the inside, clean lint filter and tub.

• Leave the lid open so that any moisture will evaporate.


• Turn off water faucets, disconnect and drain hoses.

• Wrap the metal connector ends of hoses in a towel and place inside the washer.

• To ensure the safe transport of the washer, it should be serviced to prevent swaying of the tub.

• All water should be drained from the tub because shipments can travel through a variety of climates and terrain.

• Ask our specialist about third-party appliance servicing. There are more than 20 different washer moving kits available from various appliance manufacturers. The cost for third-party servicing is nominal, especially for the protection it provides to your washer.

• After your move, be sure to have the washer connected by a qualified installer.



• Unplug the dryer or turn off the electrical power to the appliance.

• Remove any debris from the lint screen with your fingers or a dry paper towel. Do not use water on the screen.

• Wipe off the exterior with an appliance cleaner and soft damp cloth.

• You can remove dust from the interior with a damp sponge.

• If the dryer drum is discolored, try a mild liquid household cleaner or a paste of laundry detergent and warm water. Rub the area until the discoloration is removed. Wipe thoroughly. Then reconnect to electricity and operate the dryer with a load of old rags to remove any soap residue and to thoroughly dry the drum. Remove the rags when finished.


• Disconnect the electrical supply to the appliance.

• For a gas dryer, the appliance should be disconnected and the gas line capped off before moving day by a qualified service technician.

• At destination, use a qualified installer who is familiar with requirements for gas and or electricity, as well as the exhaust system.




Estimate or_Packing_2

When choosing a moving company, you should request written estimates from two or more movers so you can compare prices. Written estimates are binding, which means once the services described on the estimate the price for those can not go up.

All written estimates must be based on visual inspection of your goods and location and must describe services and total charges. A verbal rate quotation (hourly rate or price per pound) is not an estimate.

Remember verbal estimates are not binding, to avoid problems in the long run, choose between written estimates.

In describing your wishes (required services) be as consistent as possible with each mover you talk to; this will make it easier to compare estimates. Be sure to tell prospective mover of all goods that need to be moved, any special services you require, and condition that may effect pickup and delivery (e.g. stairs, narrow road). It is especially important to tell movers everything about your new home that may effect your move. This ensures a more accurate estimate of cost, and reduces the chance of misunderstanding and/or unexpected charges on moving day.

A carrier's rates for long distance moves are based on constructive miles, which are miles accounting for driving conditions and the size or the weight of the shipment. If the move is over 100 constructive miles, it is considered a long distance move and in California must be charged on miles and weight basis. Any move crossing state boarders is also considered long distance moves, but those moves are governed by Federal agency called Department of Transportation. DOT allows carriers/movers to charge based on miles and weight or size of shipment. If your move is 100 constructive miles or less, and is with in California state, it is considered a local move and is usually charge by the hour. In local moves that may be completed just in a few hours, movers don't find it cost effective to send out an estimator to view your residence if it is smaller that a 2 bedroom house or 3 bedroom apartment. Movers will quote you an hourly rate. You should still try to find a mover willing to go out and give you a written estimate. If you are unsuccessful, in getting written estimate for a small move, hire the mover with better reputation, don't need to hire the mover with the lowest hourly rate.

Most movers have minimum charges. For example, on hourly moves, a carrier may charge a minimum of 3 hours, even if your move only takes 2 hours or less. Similarly, on long distance moves, a carrier may have a 5,000 lbs minimum weight. Even if your shipment weighs 4,000 lbs you will be charged for at least 5,000 lbs.

Movers will charge separately for packing services on long distance moves. There also will be a charge for elevators and stairs past first floor. If it is impossible for mover to park the truck with in 75 feet of front door of your residence, a long carry charge will apply.

If you add items, or require/request extra services that were not in the estimate, the mover will provide a Change of Order for Service form, either at time of pickup, or before performing service, and, of course, you pay for additional services. Make sure to keep a copy of that form for your record. Remember, the mover can not charge more than the written estimate, unless there were new services performed that were not on the initial estimate.